Privacy Policy

Last updated: July 10, 2026

1. Introduction

SSC Mentor AI ("we", "us", "our") operates ssc-ai-mentor.lovable.app and provides AI-powered SSC CGL exam preparation. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website.

2. Information We Collect

  • Account data: email, name, and identifiers from Google sign-in (if used).
  • Profile & onboarding: target exam, gender, previous attempts, and study preferences.
  • Learning activity: quiz attempts, mock test results, chat history with AI mentor and study partners.
  • Technical data: device type, browser, IP address, referring URL, and usage logs.
  • Cookies & local storage: essential cookies for sign-in and preferences, plus analytics and advertising cookies (see sections 4 and 5).

3. How We Use Your Information

  • To create and secure your account.
  • To personalize practice, recommendations, and AI coaching.
  • To display and measure advertisements.
  • To improve product quality, fix bugs, and analyze usage trends.
  • To respond to support requests and communicate service updates.

4. Cookies and Similar Technologies

We and our partners use cookies, web beacons, pixels, and browser local storage to:

  • Keep you signed in and remember your preferences (theme, language).
  • Understand how visitors use the site so we can improve it.
  • Serve and measure ads that are relevant to you, including personalized ads where permitted.

You can control or disable cookies through your browser settings. Blocking essential cookies may prevent some features from working.

5. Third-Party Advertising — Google AdSense

We use Google AdSense, a third-party advertising service provided by Google LLC, to display ads on our website. Google and its partners may use cookies (including the DoubleClick DART cookie) and device identifiers to serve ads based on your visits to this and other websites on the Internet.

We may also work with other advertising partners in the future. Any such partners will be listed here and are required to comply with applicable data protection laws.

6. Third-Party Services We Use

  • Lovable Cloud — authentication, database, storage, and functions.
  • Google OAuth — optional sign-in with a Google account.
  • Google Gemini / Lovable AI Gateway — AI-powered mentor responses.
  • Google AdSense — advertising.
  • PostHog — anonymous product analytics.
  • Google Search Console — SEO analytics.

We do not sell your personal data to advertisers or data brokers.

7. Data Retention

We retain your account and learning data for as long as your account is active. When you delete your account, personal data is permanently removed within 30 days. Anonymous aggregate data may be retained for analytics.

8. Your Rights

  • Access, correct, or delete your personal data.
  • Withdraw consent by signing out and deleting your account.
  • Opt out of personalized advertising (see section 5).
  • Request a copy of your data by emailing us.

9. Children's Privacy

Our service is intended for users aged 16 and above. We do not knowingly collect data from children under 13. If you believe a child has provided personal data, contact us and we will delete it.

10. Security

Data is stored on secure managed infrastructure with encryption in transit (HTTPS) and at rest. No system is 100% secure, but we work to protect your data and respond promptly to incidents.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Material updates will be communicated in-app.

12. Contact Us

For privacy questions or data requests, email prashantsingh.2405@gmail.com.